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Home / 1-Year Warranty
Every piece is covered for one year against manufacturing defects.

1-Year Warranty

Covered

Setting, clasp, chain and plating defects under normal wear — repaired or replaced free of charge within one year of delivery.

Not covered

Loss, theft, impact damage, chemical damage and normal wear of plating. Out-of-warranty repairs are quoted before we start.

Making a claim

Email support@dashengjade.com with your order number and photos. We reply within one business day with the next step.

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1-Year Warranty | DASHENG Jewelry