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Home / 1-Year Warranty
Every piece is covered for one year against manufacturing defects.
1-Year Warranty
Covered
Setting, clasp, chain and plating defects under normal wear — repaired or replaced free of charge within one year of delivery.
Not covered
Loss, theft, impact damage, chemical damage and normal wear of plating. Out-of-warranty repairs are quoted before we start.
Making a claim
Email support@dashengjade.com with your order number and photos. We reply within one business day with the next step.
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